Terms of Conditions

@chicago℠ - Intuitive, Secure and Portable Online Identity for Chicagoans

Chicago.com, Inc. ("Chicago.com ") welcomes you to @chicago℠, our exclusive online identity service for Chicagoans. First and foremost we want you to be 100% happy and satisfied with all of the @chicago℠ names and related products that you purchase from Chicago.com. We encourage you to please contact us at support@chicago.com at anytime if you if you have any questions or concerns relating to these products. We guarantee that we will do our best to resolve your questions as quickly and thoroughly as we can. We want you as our lifelong customer.

Please note that all @chicago℠ name purchase are backed by our two week 100% money back guarantee. If you are in anyway unsatisfied with your purchase, and you cancel within the first two weeks, we will issue you a full refund. Period.

By using this service, or any other of Chicago.comâs products, software, services or web sites ("Chicago.com services"), you agree to the following terms and conditions, and any policies, guidelines or amendments thereto that may be presented to you from time to time, including but not limited to Program Policies and Legal Notices (collectively, the "Terms"). We may update the Terms in the future, and you will be able to find the most current version of this agreement at https://identity.chicago.com/terms.

1. USE OF SERVICES

Chicago.com, Inc., its subsidiaries and affiliated companies, ("Chicago.com") offer Chicago.com services to you, provided that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. In order to access certain services, you may be required to provide current, accurate identification, contact, and other information as part of the registration process and/or continued use of Chicago.com services. You are responsible for maintaining the confidentiality of your account password, and are responsible for all activities that occur under your account. You agree to immediately notify Chicago.com of any unauthorized use of your password or account or any other breach of security. Chicago.com cannot and will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your password secure.

2. @chicago℠ EMAIL AND dotChicago℠ and .Chicago℠ DOMAIN NAME REGISTRATION AND RENEWAL

You agree that Chicago.com is the sole entity with authority to sell @chicago℠, @chicago.com, dotChicago℠ and .Chicago℠ named products. @chicago℠ named products consist of two distinct products: Chicago.com email addresses and dotChicago℠ and .Chicago℠ domain names, which are, together henceforth in this agreement, referred to as the @Chicago.com℠ names. @chicago℠ email names are names that preface the Chicago.com domain in an email address and take the form of any string of characters preceding the â@â symbol in the email address convention @Chicago.com. DotChicago℠ and .Chicago℠ domain names are names that take the form of any string of characters preceding the â.â symbol in the . Chicago.com domain and are marketed under the exclusive Chicago.com brand for DotChicago℠ or .Chicago℠. You agree that Chicago.com is the sole owner of the DotChicago℠ and .Chicago℠ domain name brands and service marks, that Chicago.com's date of first use of the .Chicago brand is 2005, and that you will support and help protect Chicago.com in its enforcement of this brand and its State of Illinois registered trademark registration numbers 104175, 104178 and 104176. You support and agree with Chicago.com in that it has the sole right and authority to register and operate any and all future implementations of the .Chicago generic top level domain if and when implemented by the Internet Corporation for Assigned Names and Numbers (ICANN), and that your rights to a DotChicago℠ and .Chicago℠ product will be infringed upon and cause a strong likelihood of confusion if this generic top level domain name is owned, controlled and operated by any other entity than Chicago.com.

a. Registration

The registration and/or renewal of an @chicago℠ name grants you a personal license to use the name for a period equal to the registration period.

Other than reserved Prime Names, we register @chicago℠ names on a first come first serve basis. We do not guarantee the availability of any @chicago℠ name you may wish to register or renew.

Chicago.com may, in our sole discretion, refuse to process your application for the registration or renewal of a particular @chicago℠ name. Further, you understand and acknowledge that we may also delete the registration of any @chicago℠ name which we have registered, at any time for any reason.

b. Expiration and Renewal

Keep good record of the expiration dates of all your registered @chicago℠ names. It is your sole responsibility to ensure that all of your registered @chicago℠ names are renewed prior to their expiration dates.

You agree that we are not liable for any claims of damage or loss arising from any failure to renew an @chicago℠ names.

You understand and acknowledge that the renewal of an @chicago℠ name is subject to payment of applicable fees prior to the nameâs expiration date and that it is your responsibility to ensure that these fees are paid.

If you do not renew an @chicago℠ name on or before its expiration date, the name will no longer forward to the previously assigned forwarding email address or subdomain. The name will be held in your account at Chicago.com for ten (10) days following the expiration date (âExpiration Periodâ) and you may renew the name at any time during this period by paying the applicable subscription fees and any past-due renewal fees. Once you have paid all the applicable fees, we will reinstate the name to resolve to the previously assigned forwarding address.

You acknowledge and agree that your right and interest in an @chicago℠ name ceases at the end of the Expiration Period. At the end of this period, we may, in our sole discretion, release the name for registration or transfer it to a third party.

c. Transfer or Sale

You may transfer or sell your @chicago℠ name to a third party provided the new registrant agrees to be bound by the @chicago℠ Terms of Service and provided your account is in good standing. The new registrant will be responsible for ensuring the name is renewed prior to the name expiration date.

d. Auto-Renewal

To avoid the unintentional expiration and loss of your @chicago℠ name, Automatic Billing is the default setting for all new products and services. You acknowledge, agree and authorize Chicago.com to automatically bill or charge to your credit card, or other applicable payment type, renewal fees for successive terms of equal length for any and all services you have purchased from Chicago.com unless and until termination or cancellation by either party.

If you choose not to use ABE you may request we turn this off be contacting staff@Chicago.com .

ABE will automatically renew the registration of any of you @chicago℠ names or other services prior to the expiration date to avoid interruption in services. Notices will be sent to account contacts to advise of upcoming expiration and pending renewals. All products or services renewed by ABE will be renewed for a registration period equal to the original registration period for which it was registered. For example, if you register an @chicago℠ name for a two year period, it will renew for another two year period. ABE will continue to successively renew your names as long as you do not change your account setting and your credit card on file remains valid.

For ABE to work, you must have a valid and un-expired credit card on file in your account settings. It is your responsibility to ensure that your credit card number is on file, is valid, current, not expired and active, and has adequate credit to fund the renewal transaction. If payment via the ABE fails due to the inability to secure payment, your domain(s), product(s) or service(s) may expire and you may lose your rights to use the domain(s) or any services for which you have registered.

3. FEES AND PAYMENT

Some Chicago.com services require payment of fees. All fees are stated in U.S. dollars. You shall pay all applicable fees, as described on the Chicago.com website in connection with such Chicago.com services selected by you, and any related taxes or additional charges. All fees are non-refundable unless expressly stated otherwise. You represent to Chicago.com that you are the authorized account holder or an authorized user of the chosen method of payment used to pay for the paid aspects of the Chicago.com services. All fee-based Chicago.com services and virtual goods are provided âAS ISâ with no warranties of any kind. Chicago.com may modify and/or eliminate such fee-based Chicago.com services at its discretion.

If services are terminated prior to renewal date, Chicago.com will refund the unused portion of the paid annual fee. Chicago.com may modify, change, increase or decrease its fee structure for any of @chicago℠, @chicago.com, dotChicago℠ and .Chicago℠ named products at its sole discretion. This includes the right of Chicago.com to increase pricing based on usage, number of users or data used within any dotChicago℠ or .Chicago℠ domain name.

4. APPROPRIATE CONDUCT

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. Chicago.com reserves the right, but shall have no obligation, to pre-screen, flag, filter, refuse, modify or move any Content available via Chicago.com services. You understand that by using Chicago.com services you may be exposed to Content that is offensive, indecent or objectionable, and that you use Chicago.com services at your own risk. In addition, there are commercially available services and software to limit access to material that you may find objectionable.

You agree that you are responsible for your own conduct and any Content that you create, transmit or display while using Chicago.com services and for any consequences thereof. You agree to use Chicago.com services only for purposes that are legal, proper and in accordance with the Terms and any applicable policies or guidelines. You agree that you will not engage in any activity that interferes with or disrupts Chicago.com services or servers or networks connected to Chicago.com services. To report any activity or Content that may violate the Terms, please email: legal@Chicago.com.

In addition to this agreement, your use of some specific Chicago.com services is governed by the policies or guidelines specific to those services and which are specifically incorporated into this agreement.

You agree to comply with your company's data usage and privacy policies.

Users outside of the United States agree to comply with their own local rules regarding online conduct and acceptable content, including laws regulating the export of data to and from the United States or your country of residence.

5. Chicago.com PRIVACY POLICY

For information about our data protection practices, please see our Privacy Policy at https://email.chicago.com/ppolicy. By using Chicago.com services, you acknowledge and agree that Chicago.com may access, preserve, and disclose your account information and any Content associated with that account if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the Terms, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, the filtering of spam), or (d) protect against imminent harm to the rights, property or safety of Chicago.com, its users or the public as required or permitted by law.

You understand that the technical processing and transmission of Chicago.com services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks, devices or services.

6. PROPRIETARY RIGHTS

Chicago.com's Rights You acknowledge and agree that Chicago.com services and any necessary software used in connection with Chicago.com services ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties. You further acknowledge and agree that Content contained in sponsor advertisements or presented to you through Chicago.com services is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by Chicago.com or other proper third party rights holders, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on Content, Chicago.com services or Software, in whole or in part except as specifically authorized in a separate written agreement.

Subject to the Terms, Chicago.com grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software, unless such activity is expressly permitted or required by law or has been expressly authorized by Chicago.com in writing. You agree not to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to Chicago.com services. You agree not to access Chicago.com services by any means other than through the interface that is provided by Chicago.com for use in accessing Chicago.com services except as specifically authorized in a separate written agreement.

Except as expressly authorized by Chicago.com you agree not to use, copy, imitate, or incorporate any trademark, service mark, trade dress, company name, or product name in a way that is likely to cause confusion among consumers. You also agree not to remove, obscure, or alter Chicago.com's or any third party's copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Chicago.com services or Software.

Your Rights Chicago.com claims no ownership or control over any Content submitted, posted or displayed by you on or through Chicago.com services. You or a third party licensor, as appropriate, retain all patent, trademark and copyright to any Content you submit, post or display on or through Chicago.com services and you are responsible for protecting those rights, as appropriate. By submitting, posting or displaying Content on or through Chicago.com services which are intended to be available to the members of the public, you grant Chicago.com a worldwide, non-exclusive, royalty-free license to reproduce, adapt, modify, publish and distribute such Content on Chicago.com services for the purpose of displaying, distributing and promoting Chicago.com services. Chicago.com reserves the right to syndicate Content submitted, posted or displayed by you on or through Chicago.com services and use that Content in connection with any service offered by Chicago.com. Chicago.com furthermore reserves the right to refuse to accept, post, display or transmit any Content in its sole discretion.

You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content submitted.

7. SOFTWARE AND AUTOMATIC UPDATES

Your use of any Software provided by Chicago.com will be governed by the Terms and any additional terms and conditions of the end user license agreement accompanying such Software. Chicago.com Software may automatically report version number or other diagnostic information and may automatically download upgrades to the Software to update, enhance and further develop Chicago.com services, including providing bug fixes, patches, enhanced functions, missing plug-ins and new versions.

8. POLICIES REGARDING COPYRIGHT AND TRADEMARKS

Chicago.com respects the intellectual property of others, and we ask our users to do the same. Chicago.com may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Chicago.comâs Copyright Agent the following information.

a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

b. a description of the copyrighted work or other intellectual property that you claim has been infringed;

c. a description of where the material that you claim is infringing is located on the site;

d. your address, telephone number, and email address;

e. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

f. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf; Chicago.com Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By email: legal@Chicago.com

By mail:
Copyright Agent
c/o Chicago.com LLC
350 N. Orleans
Chicago, IL 60654

9. GENERAL PRACTICES REGARDING USE AND STORAGE

You agree that Chicago.com has no responsibility or liability for the deletion or failure to store any Content and other communications maintained or transmitted by Chicago.com services. You acknowledge that Chicago.com may have set no fixed upper limit on the number of transmissions you may send or receive through Chicago.com services or the amount of storage space used; however, we retain the right, at our sole discretion, to create limits at any time with or without notice.

Upon the termination of your use of Chicago.com services, including upon receipt of a certificate or other legal document confirming your death, Chicago.com will close your account and you will no longer be able to retrieve content contained in that account.

10. PERSONAL NON-COMMERCIAL USE

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of Chicago.com services, use of Chicago.com services, or access to Chicago.com services except as otherwise expressly provided in the Terms or as specifically authorized in a separate written agreement.

11. MODIFICATIONS TO SERVICE

Chicago.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, Chicago.com services (or any part thereof) with or without notice. You agree that Chicago.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of Chicago.com services.

12. TERMINATION

You may discontinue your use of Chicago.com services at any time. You agree that Chicago.com may at any time and for any reason, including a period of account inactivity, terminate your access to Chicago.com services, terminate the Terms, or suspend or terminate your account. In the event of termination, your account will be disabled and you may not be granted access to Chicago.com services, your account or any files or other content contained in your account. Sections 6 (Proprietary Rights), Sections 12 (Termination), 13 (Indemnity), 14 (Disclaimer of Warranties), 15 (Limitations of Liability), 16 (Exclusions and Limitations) and 19 (including choice of law, severability and statute of limitations), of the Terms, shall survive expiration or termination.

13. ADVERTISEMENTS

Some Chicago.com services are supported by advertising revenue and may display advertisements and promotions on the service. Such advertisements may be targeted to the content of information stored on the Chicago.com services, queries made through Chicago.com services or other information. The manner, mode and extent of advertising by Chicago.com on its services are subject to change. As consideration for your use of Chicago.com services, you agree that Chicago.com may place such advertising and that Chicago.com shall not be responsible or liable for any loss or damage of any sort incurred by you as a result of the presence of such advertisers on Chicago.com services or your subsequent dealings with advertisers.

14. LINKS

Chicago.com services may provide, or third parties may provide, links to other World Wide Web sites or resources. Chicago.com may have no control over such sites and resources and you acknowledge and agree that Chicago.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Chicago.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

15. INDEMNITY

You agree to hold harmless and indemnify Chicago.com, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners, (collectively "Chicago.com and Partners") from and against any third party claim arising from or in any way related to your use of Chicago.com services, violation of the Terms or any other actions connected with use of Chicago.com services, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, Chicago.com will provide you with written notice of such claim, suit or action.

16. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

a. YOUR USE OF Chicago.com SERVICES IS AT YOUR SOLE RISK. Chicago.com SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Chicago.com AND PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

b. Chicago.com AND PARTNERS DO NOT WARRANT THAT (i) Chicago.com SERVICES WILL MEET YOUR REQUIREMENTS, (ii) Chicago.com SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Chicago.com SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH Chicago.com SERVICES WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF Chicago.com SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL

d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Chicago.com OR THROUGH OR FROM Chicago.com SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

17. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT CHICAGO.COM AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF CHICAGO.COM OR PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (i) THE USE OR THE INABILITY TO USE CHICAGO.COM SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM CHICAGO.COM SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON CHICAGO.COM SERVICES; OR (v) ANY OTHER MATTER RELATING TO CHICAGO.COM SERVICES.

18. EXCLUSIONS AND LIMITATIONS

NOTHING IN THIS AGREEMENT IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN SECTIONS 14 AND 15 WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

19. NO THIRD PARTY BENEFICIARIES

You agree that, except as otherwise expressly provided in the Terms, there shall be no third party beneficiaries to the Terms.

20. NOTICE

You agree that Chicago.com may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on Chicago.com services.

21. GENERAL INFORMATION

Entire Agreement. The Terms (including any policies, guidelines or amendments that may be presented to your form time to time such as Program Policies and Legal Notices) constitute the entire agreement between you and Chicago.com and govern your use of Chicago.com services, superceding any prior agreements between you and Chicago.com for the use of Chicago.com services. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other Chicago.com services, affiliate services, third-party content or third-party software.

Choice of Law and Forum. The Terms and the relationship between you and Chicago.com shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. You and Chicago.com agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Illinois.

Waiver and Severability of Terms. The failure of Chicago.com to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Chicago.com services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The section headings in the Terms are for convenience only and have no legal or contractual effect. Claim Yours Now! Get your new @Chicago.com identity today!